Shipping Info

    All orders:

    • Ship with tracking
    • Are packed in a sturdy & recyclable poster tube or rigid mailer, to arrive safely at your door
    • For expedited shipping or carriers other than USPS please inquire and we will do our best

    Within the US:

    • FREE US Shipping on ALL orders!
    • On average, US orders arrive in 5-10 business days (1-4 business days to ship out, 3-5 business days via USPS from the West Coast)*

    Outside the US:

    • FREE world-wide shipping for orders $65+!
    • Shipping for orders <$65 is discounted by 50% of postage for a limited time
    • Transit times depend on your domestic postal service; most orders take 1-4 weeks after your order ships out via USPS First Class International*
    • In exchange for heavily subsidized international postage, once USPS scans in the package all delivery issues are the buyer's responsibility; orders cannot be reshipped or refunded
    • All customs/VAT/import duties are the buyer's responsibility, and not included in shipping costs--please contact beforehand with any questions
    • If free shipping or 50% off rate(s) don't show up at checkout, please message us so we can add your country

    Note: Please double-check your address. Once your order ships, we can't redirect it. In case it's returned to sender (i.e. wrong address, customs duties not paid on time), we can help reship once we get it. Please contact us to pay reshipping postage.

    *Transit time can vary depending on your local postal service. Timelines are best estimates and not guarantees. If you have a deadline please reach out beforehand.

    FAQ

    Note: Any blurring in preview images due to compression for fast loading; all products printed highres

    Q: Are you still open?

    A: Yes! We're still open for online orders. Any support is particularly appreciated during this difficult time, and we have special promotions as thanks.* Best wishes to everyone, and hope we can meet at conventions again soon!

    Q: Poster product details?

    A: Posters are border-less and professionally printed on semi-gloss poster paper. When searching for frames, the 13"x19" size is also called "Super B."

    Q: Playmat/mousepad product details? Care instructions?

    A: Art is professionally printed using dye-sublimation, like body pillows. The print is waterproof and part of the fabric on the top layer. The rubber backing is flexible and non-slip. It's also better bonded to the fabric, and feels much more plush than ordinary mousepads.

    Suitable for tabletop (TCG, D&D, etc) and PC gaming (XL mousepad, keyboard + mousepad, laptop + mousepad, etc). Actual playmat measurements can vary a smidge.

    We hand-wash our playmats using cold/lukewarm water, hand-soap, and a towel in gentle circles to dislodge any grime. Please roll instead of folding when storing.

    Q: XL vinyl canvas product details? Display instructions?

    A: Canvases are professionally printed on waterproof & sturdy vinyl canvas.

    They do not need to be stretched, and can easily be displayed directly on your wall with thumbtacks, command strips, or poster hanging rails. If you'd like to frame it, 24"x36" is the standard movie poster size so it's usually easy to find inexpensive frames (i.e. Ikea, Amazon, Michaels with coupon, etc).

    Q: Sticker product details? Application tips?

    Stickers are waterproof/dishwasher safe, UV-resistant (good for outdoor application), and have a strong permanent adhesive.

    For a perfect peel, fold away the backing to release all the edges and use clean hands (or tweezers). Please wait for hot surfaces (i.e. a car left in the sun) to cool down before applying.

    Q: Returns, exchanges, & refunds?

    A: We do not accept returns or exchanges, and all sales are final. Please contact us if you have any problems with you order. All orders are shipped with tracking, and we will respect whether tracking says it is delivered.

    Q: Can I apply a coupon after the order has been placed?

    A: Any coupons must be applied at time of purchase, because Shopify does not refund transaction fees.

    Artist Info/Links

    Kawacy/Kawanocy

    Please check out Red Poppy & support on Patreon

    WLOP

    Please check out GhostBlade & support on Patreon